Yes. All our orders are tracked from end to end and you can follow your parcel's journey from our Track Your Order page.
Shipping
We are committed to use the best possible practices and partnering companies to ship your items, so you could have a total peace of mind when shopping online with us.
We also offer FREE Worldwide Shipping for all our orders and a 100% Money Back Guarantee in the unlikely event of a lost parcel.
Delivery
Once your parcel has been shipped, it usually takes between 7 and 14 days to arrive, depending on your location and local postal service.
Our system is automatically programmed to update you via email or SMS with all the information you need to receive your parcel safely.
Your tracking number will be sent to you by email once your order has been shipped. Please note that your tracking information may not be visible immediately after receiving the email and may take up to 24h to display.
Please note that it is completely normal that the tracking status is not updating for several days. Due to the global pandemic, the tracking updates are not so frequent as before. If you feel that there is something wrong with the tracking number itself please contact us.