We can cancel your order if requested within 6 hours from ordering. If you need to cancel your order just email us on help@hellozeebra.com and we will take care of it.
Ordering
Answers to your order queriesWe offer most popular payment methods available such as credit & debit cards, PayPal, Apple Pay & Google Pay.
Yes. All your payments are encrypted & safely processed though our top notch payment platform. Please note that we will never store any of your credit card details.
Shipping
All about shipping & deliveryYes. All our orders are tracked from end to end and you can follow your parcel's journey from our Track Your Order section.
Your tracking number will be sent to you by email once your order has been shipped. Please note that your tracking information may not be visible immediately after receiving the email and may take up to 24h to display.
Our deliveries usually take between 7 and 14 days from the day of dispatch.
Returns
Help! Something went wrongSuper easy. Just submit a return request through our dedicated Returns Center within 30 days of delivery.
- Once your return request has been accepted you will receive an email within 2 working days along with a pre-paid return label that you will need to use to send back your item.
- After we have received your item, it will be inspected and a refund will be processed right away.
No. We will provide you with a pre-paid postage label so you are not responsible for any return costs.
Your refund will be issued as soon as we have received and inspected your item. It can take up to 5 working days.
Sizing & Care
Get help with sizing & careYour brushed, slick and matte leggings and bras should be washed in cold water or on a 30 degree delicate setting, turned inside out. Simply hang to air dry and do not use tumble drier. If possible, do not use fabric conditioner as it can clog the gentle breathable sports fabric.
For maximum convenience, we have added specific size guides for each product type. You can find them on product pages.
You can choose the size according to your preferred fit - either more compressive / supportive or more relaxed. If you still need help please contact us.